Responding to the concerns of your customers shows them that you actually care; making it easier for them to trust you and become loyal to your business.
Internet search engines have become extremely popular over the past decade. Most people couldn’t even tell you how many times in one day that they bring up a search engine in order to accomplish any number of tasks.
Many business owners have heard of reputation management, but ignore it because they don’t think they need it. If you are a business owner, you should know that this greatly impacts your business image.
What comes up on major search engines like Google and Yahoo if you search your name or business? Are you happy with the results?
Did you know that every single day, millions and millions of searches are being made on major search engines like Google and Bing by consumers to research products, services, and businesses before they make purchases?
You can find just about anything you want on the Internet. If there is one thing that we do not have 100% control over, it is what people say about us, or our businesses, on the internet.
People do not hesitate to jump online and let everyone know when they are not satisfied with a product or service. If there are negative comments made about your business online, it’s just a matter of time before other consumers see it. Once they do, your business is impacted instantly.
The fact is that people care a lot about what other people think when it comes to products and services. Take the initiative to search for your own business online and see what is being said about it.
As a business owner, you may think that your reputation in the cyber world doesn’t affect your consumers. But this is just not true. One bad review can show up on hundreds of websites (or more!) and in dozen of searches on major search engines like Google and Yahoo. Are there bad reviews about your business on the first page of search engines? Have you been proactive in protecting your companies online reputation?
Have you heard of online reputation management? Consumers today do not hesitate to go online and let the world know how they feel about products and services. Today, business online Reputation Management has become a very important topic that cannot be ignored.
The best way to avoid garnering a bad online reputation for your local business is to ensure that you manage that reputation at all times. By not doing so, you are leaving your business’ reputation at risk.
The internet has changed the way the world communicates, so as a business owner, you must adapt your marketing activities to keep up.
Contact Reputation Champ to find out about our reputation management and Reputation Repair services.
Unfortunately, many business owners think as long as they have a beautiful, optimized website that their online reputation is good. But it is about much more than that.
The Internet contains thousands of different ways for consumers and businesses to interact.
In fact, most of your online reputation is being established outside of your website – such as:
• Social Media Networks such as Facebook, Twitter and YouTube
• Customer Review Sites
… just to name a few.
You’re probably starting to see the many different ways your business’ online reputation can be impacted in ways that have nothing to do with your website.
Find out about Reputation Champ’s online Reputation Management services and start protecting your business reputation.
Online reputation management is an ongoing process. One cannot simply scan the search engine results one day and determine that some content contains negative information that needs to be squelched. The amount of user-generated content on the Web changes daily, impacting search engine results in more meaningful ways each day.
This means that business owners and celebrities who value their reputations, both on and offline, need to employ online reputation management services on a continuous basis, just as website owners employ SEO services to promote their pages.